The Survey

Our Health Insurance Complaint Survey is simple, straightforward, and anonymous.  It will only take a few minutes of your time.

You will be asked:

• Your State of residence
• The year of the complaint
• Whether the issue is a service denial, prescription denial, or about customer service
• Who your insurer is
• Whether you filed an appeal, and its outcome
• To briefly describe your complaint

That's about it.  You will have the option of entering your email address, but ONLY if you would like us to forward legitimate inquiries from policymakers and advocacy organizations.  We will NOT give out your address to a third party: the only time we will use it, is if we contact you ourselves.  If you don't want, you don't have to enter your email at all -- it's entirely up to you.